Privacy Policy

Introduction

At Neon Motors, protecting your privacy and safeguarding your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, interact with our services, or engage with our authorized dealerships.

By accessing or using our website, you agree to the collection and processing of your information as described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Postal Address
• Login Credentials
• Financial or Banking Information
• Insurance Details
• Location Information where permitted
• Transaction Details
• Any other information voluntarily submitted by you

Usage Information

• Website usage and browsing behavior
• Device information
• Browser type and version
• IP address
• Search queries
• Operating system details
• Pages visited and time spent on the website

How We Collect Information

We collect data through direct interactions, automated technologies, and third-party sources.

Direct Interactions

• Submit an enquiry
• Register on our website
• Book a service or test drive
• Contact us through online or offline channels
• Interact with our authorized dealerships

Automated Technologies

• Cookies
• Web Beacons
• Analytics Tools
• Tracking Technologies

Third-Party Sources

We may receive information from trusted business partners, service providers, and authorized partners when you have consented to such sharing.

How We Use Your Information

• Respond to your enquiries
• Provide products and services
• Improve customer experience
• Process transactions
• Personalize website content
• Conduct analytics and performance monitoring
• Ensure website security
• Meet legal and regulatory obligations
• Send updates, offers, and promotional communications where permitted

Sharing of Information

Neon Motors may share personal information with:

• Group companies and affiliates
• Authorized dealerships
• Service providers
• Technology partners
• Regulatory authorities where legally required

All third-party partners are required to maintain appropriate security measures and comply with applicable data protection requirements.

International Data Transfers

Your information may be processed or stored in countries outside India. Wherever such transfers occur, Neon Motors ensures that appropriate safeguards are implemented to protect your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, and operational requirements.

Where retention is no longer required, data will be securely deleted or anonymized in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, remember user preferences, and improve website functionality.

You may manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical, administrative, and organizational measures to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, and destruction.

While we strive to maintain the highest standards of security, no method of online transmission can be guaranteed to be completely secure.

Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of personal data
• Withdraw consent
• Restrict processing
• Request data portability
• Object to certain processing activities

Social Media and Third-Party Links

Our website may contain links to third-party websites and social media platforms. Neon Motors is not responsible for the privacy practices of such external websites.

Policy Updates

Neon Motors reserves the right to modify or update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.

Contact Us

Neon Motors
Email: marketing@neonmotors.in
Phone: +91 9619242436
Address:
Survey No. 122/1, Ground Floor,
MBR Landmark NH-16,
Door No. 32-6-1,
Kim's Icon Hospital Road,
Opp. B.P.C.L Petrol Pump,
Sheela Nagar, Gajuwaka,
Andhra Pradesh – 530012